If you want us to make a Tombstone or Award we require (if possible) the following information;

1. dealinformation; if you have just put this in the body of your text and we will do the rest
2. Determine the wishes of your deal team. Maybe your MD has a specific idea for the development? Share this with us!
3. What is the requested number of pieces. Making tombstones or awards requires many changes to the original setup from machines. Each product is an individual and unique handmade product. We divide the setup cost by the number of ordered to determine the product cost. So the more you order the lower the setupcosts per product are
4. What is the needed delivery time, casted products (something is on the inside of the product), need approx.. 1 week more than non-casted ones. Per design the delivery time can vary from within a week to abt.. 3 weeks!
5. Do you have a budget? Just for our developers, if you do not know the budget we will develop designs anyway but maybe it is all out of your budget. So you better say on forehand!

Immediate after finishing the first phase the second starts. In a deal team we take your requests and all the information we gardened and discuss this in a designers meeting and designing starts. Mostly this takes 24 hours depending on the available information. We make either 2 or 3 designs to show you the possibilities and development directions.

When you have received the designs you have to discuss them within your team Sometimes we’ve designed exactly what you want and sometimes we have to re-design. Please note that you can change designs free of charge. If you have difficulties in making a choice by drawings? No worries, our salesman will visit you!

After deciding on a design, we will double check all the supplied logos and if the indication of the price per unit we gave you in step 2 or 3 still stands.

Your account manager will offer you an order confirmation and final PDF for approval by email. Please check this one carefully because this is exactly how your tombstone or award will be produced. When agreed you sign the confirmation and approval on the PDF, we will start production of the sample / balance immediately. If you wish to share the tombstone cost at € 7.50 fee per address, this is the time to tag the box.

We have informed you about the delivery date so you know when to expect the tombstones. Our last year performance was a 100% score in delivery before diner dates.We ship out by UPS, on request you can ask for a special service

When delivery is done you will receive an invoice. We request you to follow the payment instructions